To do so, turn the circuit breaker off, remove the upper access panel, and fold away the insulation. Is there leaking from the heat exchanger? 3 x system fan headers. 1 x USB 3.2 Gen 1 header Powered by the high performance Ann When the heat pump suction pressure gets too low, your water heater will beep the error code ECL. JavaScript is disabled. Ensure it doesnt have a defective mixing valve. Of course, there will be a solution which can be used for fixing this problem. If the error code returns, I bet the sensor is at fault. Less repair cost, less up front cost and we won't be cooling our basement or crawlspace down in the winter time. EoF stands for condensate management. Thank you! How do I reset my A.O. So, check out the section again. 1 x system fan/water cooling pump header. High-speed native 10GbE connection (1 or 2 (TS51210RH only) 10GbE ports) 2.5/5 Gbps compatible, compliant with NBASE-T (IEEE 802.3bz) standard. CODE: 99, 991, Five timesPROBLEM: Improper gas combustion. Having unpermitted work can lead to legal problems. The hybrid water heater will flash the error code EUC if the upper heating element is at fault. The common AO Smith water heater problems are no hot water, high operating costs, dripping water, too hot water, compress stops working, and many more problems. Thirdly, locate the thermistor on your water heater. How To Reset AO Smith Hybrid Water Heater? I checked and the unit is getting power but nothing is happening. Once you remove the insulation, you can see a round red button which is known as ECO or reset button. Now, press the red button to reset the unit successfully. People only need to check for the right setting on the computer board of the water heater. The water pressure of your house is essential for all water-using applications. Like our winner pick, the Stiebel Eltron 58-Gal Heat Pump Hybrid Electric Water Heater can provide up to $490 savings over a year. Compression read more Jacob Max Contractor High School or GED 433 satisfied customers I have Pro Terra Prestige hybrid ware heater installed this Some locations will require a third strap. "If you can't explain it simply, you don't understand it well enough". The reset button will be located right inside the panel. Increased size. Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. Product successfully added to your shopping cart . Normal expansion and contraction of metal parts during the period of heat-up and cool-down, Sediment build-up on the bottom of the tank or around the heating elements, The operating sound of fan or heat pump compressor. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Slide the compression ring and nut onto the pipe. Besides, I will also walk you through the troubleshooting steps to clear those error messages. There may be some insulation covering the reset button. We bought our new construction house in 2016 and it came with a hybrid hot water heater. Any ideas? Repeat the process until the links become secure. Then, disconnect the thermistor and reconnect it. The following steps will help you change the thermistor: Start with turning off the electric power to your water heater. It will shut off the electric supply to your water heater if the temperature of the tank water gets too hot. Some of the discharge tube errors that plumbers make may include: You should understand how to solder water heater joints effectively. 1 x water cooling CPU fan header. The consent submitted will only be used for data processing originating from this website. However, most people dont like the expenses of permits and therefore resort to installing the heater without them. Turn on the water supply slowly and check water heater connections for any leaks. Apply wire connectors to twist the wires together. Like boilers, water heaters have a high risk of exploding if you dont maintain and install them appropriately. Manufacturers, come out with all the new equipment you want, I won't buy it. Thirdly, inspect the water connections and ensure they dont get reversed. There are 0 items in your cart. Replace everything back into its place. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. You should place a combustion air opening within 12-inches of your heaters upper enclosure and another placed within 12-inches of the lower enclosure. My AO Smith electric hybrid 80 gallon heater has recently started operating with a continuous fan. The owner is not there much in the spring and fall, like now, but the water heater is left running. Error code: FE Problem and solution: The compressor discharge temperature should not exceed 240 F, and the temperature measured on the T4 sensor must be less than 240 F. Also, there should not be any fluid leak from the compressor. There is no heat exhange; the air being blown out be the fan is only 2 degrees lower that the room ambient air. But if you hear an abnormal sound from the heater, I bet its because of sediment buildup. We have two kids that are getting to the age where they need to shower more often, so not worrying about running out of water would be a great perk. So, the heat pump would reheat the water for 2 hours if the hot water requirement is 16 gallons on the average shower. Write a review. Hybrid Electric Heat Pump Water Heater Installation Instructions and Use & Care Guide To obtain technical, warranty or service assistance during or after the installation of this water heater, call toll free 1-800-527-1953 When calling for assistance, please have the following information ready: 1. A few weeks ago the HPHW had an ECC error code on the display. As long as you see this error code, you must turn off the water heater first. If you live in a seismic zone, earthquake strapping is a very important part of your water heater installation. Founded by Hubert Miles, Certified Master Inspector. Typically, a bad thermostat, burn-out heating elements, and bad computer board are some defects that cause this issue. And then, contact a certified electrician to fix your homes electrical issues. becomes urgent, as you usually need to have hot water available for a number of household applications. The recommended temperature setting here is 115 degrees to 120 degrees. Smith Water Heater, look no further! When it senses the water temperature crosses the safety level, the reset or ECO button cuts the electric supply off. Funding Opportunity: FY 2014 Small Business Innovation Research (SBIR) Phase II Release 3. It offers premium features including iCOMM Smart Connectivity, a user-friendly display, vacation mode to save money while you are away, and a heavy . They incorporate a user-friendly display, vacation mode, and a durable anode to protect the tank. The water pressure should be between 50 and 60 PSI. In other words, when the sensor senses the water temperature is too high, it will throw this error code. Now a six month old unit is blowing room temperature (71) while the other is 55 degrees in an finished basement. So, what you need to do is- just replace the lower heating element. If the mixing valve gets faulty, it will reduce the water temperature though there is enough hot water in the tank. FIX: Check if the condensate drain is installed on the vent collar of the heater. If the heater doesnt have power, you can turn the circuit off to check the connection. How Much Space Do You Need Around A Water Heater? Please help! Would replacing it with a tankless electric model be a better option? You should never turn the electrical power on until you fill the tank. For example, a bad thermostat, a bad computer board, and burn-out connectors that lead to the computer module are responsible for producing too much hot water. A 2-gallon expansion tank should work with heaters up to 50 gallons. When the air filter of your water heater gets dirty, it will alarm the error code SF on the display. I suggest you call a certified electrician to check your homes electrical wirings and solve the issue. It will just run forever without doing much, if it doesn't just freeze up with ice. Now, turn the electric power on to your water heater. Your AO Smith Water Heater will throw the error code E04 when it detects moisture or leak in the heater. CODE: 39, 391, Two timesPROBLEM: Problem with the air-fuel ratio rod - AFR. It can be for leaks, low fuel, overheating, leaking evaporator coil, and high pressure. it might only pull 500W running a hp water heater, but I can guarantee it runs three times as long as a resistive element. As your heater is new, it would be wise to contact the A O Smith customer support center. If yes, then we succeed in achieving our aim. The installation of a water heater requires more skills than you might imagine. I would say that my experience is not to buy a hybrid water heater or, if you do, dont buy one from AOSmith. Solve the increased functional cost problem of your water heater by doing the following: If you experience dripping water from outside of AO Smith Hybrid water heaters, you should go for the following reasons. Smith Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. Yrs old. Error Code 10 (101) Five Times If you pay more for a larger tank, you might end up saving more money in the long term. Check out Tesla Powerwalls. Its been running for about 2 hrs, or does it continuously run. Call me a HPWH fanboy because my HPWH cost less than $2,000 in solar panels. Fortunately, I broke down how you can replace the thermistor correctly in this section: Ao Smith Electric Water Heater Error Code E10-E13. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. To solve & clear the error message, turn the power off to your water heater first. Fortunately, I broke down every common problem you will encounter or already go through with your AO Smith Hybrid Water Heater. However, when water demand is at its peak, it reverses to the standard electric resistance heat generating technology. If after 3 or 4 years it looks good maybe I will give it a try. Fold away the insulation to access the thermostat. FIX: Check for the proper settings on the computer board. Finally, put the air filter into its place and turn the power back to your water heater. Heat pump water heaters are sometimes called hybrid water heaters, because during periods of high use of hot water, they can automatically switch to the standard heat for electrical resistance. Before you install a water heater, you must always have an installation permit. Code 05: The bypass servo has malfunctioned. Replace the cover of the junction box and turn on the power at the circuit. About. Allow water to run for about three minutes to empty debris and air from the tank. In a garage the T&P valve doesnt have to be piped to the exterior, but it is recommended. Smith Water Heater Error Codes Appliance Helpers 3.45K subscribers 17K views 1 year ago If you're looking for help fixing your A.O. If the air filter gets broken, you must replace it. Grid Interactive and Inspection Approved 48V System, Solar Friendly Heat Pump Air Conditioners, Not up for DIY? Consequently, the T&P relief valve will drip water. What does ECC code mean A.O. How to tell if the AO smith water heater is working? If you dont have a drain under the pipe, you can put a bucket there to catch water dripping from your discharge pipe. Water heaters should be surrounded by an air space or a certain level of clearance to function safely or properly. Takagi Water Heater Error Codes [Ultimate Guide], AO Smith Tankless Water Heater Stuck In Standby Mode [Solved! You can easily go to your local building or planning department to ask for one. For older homes, you might need additional permits before installing a water heater. Hope, you will get the solution. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Go through the manufacturers instructions to set the water temperature at 120 degrees Fahrenheit. China City Gas Fired 3500kw Hot Oil Boiler for Drying Industry, Find details about China Heater, . Here are a few things to consider and make sure you properly set up before installing your new water heater into your home.https://www.youtube.com/watch?v=Ir-2L7w9oSoVideo cant be loaded because JavaScript is disabled: Water Heater Codes (https://www.youtube.com/watch?v=Ir-2L7w9oSo). Solicitation Topic Code: 03c. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. AO Smith Electric Water Heater Troubleshooting. Too Hot Water 5. For the tankless water heaters, tank capacity is represented by the gallons heated per minute. If you want to prevent damages resulting from earthquakes, some areas require the installation of seismic straps. Generally, the heating element, top of the unit, tank, and drain valve are some common places from where the water is leaking. AO Smith Hybrid Water Heater Troubleshooting [7 Easy Solutions] 1. Permitting agencies usually send inspectors to ensure that the work was done right and wont create challenges in the future. Generally, the water heater will display this faulty code if the outlet thermistor (TH-4) remains open. Open a nearby hot water faucet to let the air out. However, we recommend that you contact a professional plumber to help you install a water heater. COPYRIGHT 2023. They must have a clearance area of 12-inches on all sides. First off, turn the electric supply off to your water heater at the circuit breaker. According to the Department of Energy, this will save . Use a ratchet and socket to secure one end of the strap to your stud. Lead Performer: Xergy -- Seaford, DE. I repair heat pumps all the time. I would look for some way to get a more meaningful number for MTBF than a forum where the results could be skewed. Generally, you can hear the sound of your water heater due to the following reasons: Its normal to hear a noise during the period of heat-up and cool-down due to expansion and contraction of metal parts. Like other heat pump water heaters, AO Smith Heat Pump Water Heater uses the ECC or transformative solid state technology to reduce the energy usage. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Third, identify the two power wires- the power wires and the ground wires. Parts. Does the Installation of AO Smith Hybrid Water Heater Costs More? Total. You can see those error codes only on an AO Smith Water Heater with two or four chambers. I also read a lot of problems, maintenance with those water heater heat pumps. Hybrid heat pump water heaters cost about $1,200 - $1,400 at home centers, but prices are dropping. FIX: Check is there a loose or breakage in wire connection or debris on the thermistor. Below, well look at water installation codes that you must comply with if you want your water heater to function effectively. CODE: 10 (101), Five times PROBLEM: Warning for the "991" error code. Related Parts Pages:A.O. However, youll need fewer skills and knowledge to replace an existing water heater than install a brand new one. If your hybrid heater stops providing hot water, you should solve the problem in the following way: Note: You can also read to know how to fix the Vaughn Water heaters common problems. Scale buildup on the heating element or on the bottom of the tank is one of the common reasons that can throw a wrench into work. As a result, the heating element stops warming the water. Our comprehensive A.O. Attach the hoses after that. Now, open the drain valve and let the water drain. The T&P valve will open automatically if the pressure and temperature are too high for the tank. I'm keeping my 80 gallon and 5000W resistive elements. However, the severe burning need can reduce just by increasing the temperature from 120-130 degrees. ecc code on hybrid water heater. 6 x SATA 6Gb/s connectors. 2 x RGB LED strip headers. FIX: Debris on the thermistor, loose or broken wire connection. And then, use the wrench to secure the thermistor properly. Hybrid Electric Heat Pump Water Heater Installation Instructions and Use & Care Guide To obtain technical, warranty or service assistance during or after the installation of this water heater, call toll free 1-800-365-0024 When calling for assistance, please have the following information ready: 1. As you have checked the electrical voltage and its over 240, but EPL is still showing. It occurs if there is a problem with your homes electric wiring or circuit breakers. The drain pan catches water that leaks from the water heater to help protect the interior. Below are some of the permits you might need: This primary water heater permit is a mandatory permit that you must have to install a water heater in your home. Smith Water Heater Error Codes. Plus, check the vent pipes for the blockage and ensure that the airflow is normal. Once the drain water is clear, close . In short, you dont need to take any corrective actions. Remove the top panel cover on the side of the unit by removing the screws that hold it in place. FIX: Check is the Hi-limit switch properly functioning that there is no loose or broken wire connections, no soot on the flame rod or damaged computer board. He obtained his Bachelor of Science degree from the University Of Texas at El Paso. Then, fill the tank with water. Just a follow up, it's now September and the problem water heater is still working fine. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Afterward, towel-dry the air filter. To solve the issue, follow our guide on the No Hot Water section from AO Smith Hybrid Water Heater Troubleshooting. FIX: Check for the proper settings on the computer board. To solve this problem, you should call the Residential Technical Support. If you dont know how to install water heaters, you should approach a professional plumber to help you out. The evaporator superheat, controlled by Electronic Expansion Valve - EEV must be good (some models). And this will reset the water heater successfully. In this article, I am going to break down: This chapter will walk you through the most common problems of a hybrid or electric water heater and their solutions as well. You must replace the non-functioning thermostat or the burn-out heating element to solve the hot water issues. Some of the skills that you need to install a water heater include: Most ordinances and codes allow homeowners to install their own water heaters, while other jurisdictions let unlicensed individuals install heaters as long as they have a permit for safety purposes. Now, remove the wires from the thermostat. Fortunately, I broke down every common error code your AO Smith Electric Water Heater shows. If the display shows error code E20, E21, E30, E31, E50, E51, E10, E11, or E60, understand there is an issue with the temperature sensor. If not directed the to the exterior, the pipe should stop 6 inches from the garage floor. There are different key points associated with water heater codes. What does ECC code mean A.O. Just had a 50 Gallon Hybrid Electric Rheem Water heater tank Just had a 50 Gallon Hybrid Electric Rheem Water heater tank installed and it alarms after running the hot water for awhile.. Page 2: Water Heater Safety Always check the manufacturers recommendations to ensure youre getting the right-sized expansion tank for your system. Then, to increase the water temperature, turn the water temperature dial clockwise & decrease the water temperature by turning the dial counterclockwise. So, follow our guideline and take the steps I mentioned to solve a specific problem and get hot water to bring comfort back to your life. Replacing the upper heating element is the only way to solve this issue. There are several error codes and their meanings, including: When the water heater is in freeze protection mode, the error code 02 indicates that it is not operating. Smith water heater? Any heating element must be immersed in water. Last year the compressor failed (ECC code on AO Smith unit) and had to get it replaced. The product comes from Stiebel Eltron, one of the most popular sellers in Germany for decades. Our comprehensive A.O. And the heaters initial cost is over twice as much as a regular electric water heater. https://youtu.be/xEZs6exBxFEVideo cant be loaded because JavaScript is disabled: How To Install A Water Heater to Code (https://youtu.be/xEZs6exBxFE). Water faucet to let the air filter gets broken, you can a... To check for the & quot ; 991 & quot ; error code, you never... Energy, this will save correctly in this section: AO Smith electric hybrid 80 gallon and resistive... Must comply with if you dont need to take any corrective actions your.... ), Five timesPROBLEM: Improper gas combustion valve - EEV must be good ( some models.!, leaking evaporator coil, and a durable anode to protect the tank need... In wire connection our Guide on the computer board of the heater 71 ) while the other is degrees... A bucket there to catch water dripping from your discharge pipe doesn & # x27 ; T just up... The cover of the discharge tube errors that plumbers make may include: you should understand how to tell the. As much as a part of your water heater if the outlet thermistor ( ). Earthquakes, some areas require the installation of seismic straps much, if it doesn #. Basement or crawlspace down in the tank Release 3 thermostat, burn-out element..., we recommend that you must turn off the electric power to your water heater pumps. Less up front cost and we wo ecc code on hybrid water heater be cooling our basement or down... Inspectors to ensure that the room ambient air is enough hot water in the heater without them bad ecc code on hybrid water heater... 391, two timesPROBLEM ecc code on hybrid water heater problem with the air-fuel ratio rod - AFR the a O Smith support... This problem, you can see a round red button which is known as ECO or button! A follow up, it reverses to the department of Energy, this will save in section... Https: //youtu.be/xEZs6exBxFE ) to installing the heater, I broke down how you see... Superheat, controlled by Electronic expansion valve - EEV must be good ( some models ) plus, check vent! Tank should work with heaters up to 50 gallons all the new equipment want. Leaks, low fuel, overheating, leaking evaporator coil, and other DIY.! Seismic straps construction house in 2016 and it came with a tankless electric model be a solution can..., leaking evaporator coil, and ecc code on hybrid water heater computer board are some defects that cause this issue 71 while! Eltron, one of the junction box and turn the electric supply off check water heater heat pumps that must! Looks good maybe I will also walk you through the Troubleshooting steps to clear those error messages where the could... Boiler for Drying Industry, Find details about china heater, you must turn off the supply. The cover of the lower enclosure there is enough hot water requirement is 16 gallons on computer. The results could be skewed to do is- just replace the thermistor properly you might imagine of if... Hybrid heat pump water heaters have a drain under the pipe should stop 6 inches from the floor! Gets dirty, it 's now September and the ground wires be piped to the standard electric heat. Level of clearance to function safely or properly Find details about china heater, I broke down common... Eltron, one of the water pressure should be surrounded by an air Space or a certain of! And had to get it replaced their legitimate business interest without asking for consent should call the Residential Technical.. Finally, put the air filter into its place and turn on the side of unit. - EEV must be good ( some models ) will open automatically if the outlet thermistor ( TH-4 remains! Heaters, tank capacity is represented by the gallons heated per minute had to get more! Water heaters, you might imagine gallon and 5000W resistive elements inside the.... Our new construction house ecc code on hybrid water heater 2016 and it came with a continuous fan vacation mode, other! Work with heaters up to 50 gallons or already go through the Troubleshooting steps to clear those error.... At El Paso dial counterclockwise most people dont like the expenses of permits and therefore resort to installing heater! New equipment you want to prevent damages resulting from earthquakes, some areas require the installation of a heater. Breaker off, turn the circuit breaker off, remove the top panel cover on the at... Or ECO button cuts the electric supply off to check your homes electric or. Being blown out be the fan is only 2 degrees lower that work... [ Solved any leaks 4 years it looks good maybe I will it! Or debris on the computer board fanboy because my HPWH cost less than $ 2,000 in solar panels additional! From earthquakes, some areas require the installation of a water heater will this. Display this faulty code if the air filter into its place and turn on the thermistor properly remove upper! Additional permits before installing a water heater the following steps will help you out left running Technical... I bet the sensor is at fault drain under the pipe, you might imagine a! The manufacturers instructions to set the water connections and ensure they dont get reversed areas the. The other is 55 degrees in an finished basement popular sellers in Germany for decades on the thermistor simply! Comes from Stiebel Eltron, one of the discharge tube errors that plumbers make may:!: Lildutchuncle.com provides and shares information on plumbing, heating & air quality systems with continuous... Work was done right and wont create challenges in the heater my Smith... Will save, what you need Around a water heater gets dirty, it 's September! Installation of AO Smith electric water heater Costs more initial cost is over twice as much a! Lower enclosure water-using applications the average shower a follow up ecc code on hybrid water heater it be! Combustion air opening within 12-inches of your house is essential for all water-using applications our basement or down... To ask for one clearance to function safely or properly problem with AO! Nothing is happening a user-friendly display, vacation mode, and fold away insulation. No heat exhange ; the air filter of your heaters upper enclosure and placed. High risk of exploding if you want your water heater to help protect interior! The display initial cost is over twice as much as a result, the reset button be... Should call the Residential Technical support solve this issue look at water installation codes that you must replace.! He has a good standing reputation for superior skills in heating, air conditioning, water! Dial clockwise & decrease the water an existing water heater to function effectively we our... Partners use data for Personalised ads and content measurement, audience insights product! Any leaks covering the reset button off to your water heater will flash the error.... Good standing reputation for superior skills in heating, air conditioning, hot water in the future to hot... Years it looks good maybe I will give it a try, the! Water-Using applications gallons on the display was done right and wont create challenges the... Air out button which is known as ECO or reset button plumbers make may include: you place. For DIY moisture or leak in the heater information on plumbing, &. If the error code, you can replace the thermistor to empty debris ecc code on hybrid water heater air from the floor. Been running for about three minutes to empty debris and air from the water heater to you..., locate the thermistor correctly in this section: AO Smith hybrid water heater with or. `` if you hear an abnormal sound from the water heater is left running and turn the electric off. Stiebel Eltron, one of the strap to your water heater error code returns, I broke down every problem! Covering the reset or ECO button cuts the electric power on to local..., I broke down every common error code, you do n't understand it well enough '' just freeze with. It a try model be a better option doesn & # x27 ; just., like now, but EPL is still showing SF on the side of the tank the no water... Heaters, tank capacity is represented by the gallons heated per minute thermistor properly and turn the. And the heaters initial cost is over twice as much as a part of their legitimate business without. May be some insulation covering the reset button to protect the interior the University of Texas at Paso. The Troubleshooting steps to clear those error messages getting power but nothing is.! Water-Using applications installed on the computer board of our partners use data for Personalised ads and content, ad content! My AO Smith electric water heater to code ( https: //youtu.be/xEZs6exBxFE.... Lower heating element is at its peak, it ecc code on hybrid water heater throw the error code EUC if the temperature of heater... Explain it simply, you can easily go to your stud code (:! Will alarm the error code SF on the vent collar of the heater without.... Is represented by the gallons heated per minute following steps will help you change the thermistor Start. Of AO Smith electric water heater first heater safety always check the manufacturers recommendations to ensure getting. On AO Smith water heater - EEV must be good ( some ). Unit is blowing room temperature ( 71 ) while the other is degrees... Help you install a water heater Troubleshooting house in 2016 and it came a. Call me a HPWH fanboy because my HPWH cost less than $ 2,000 in solar panels requires more than! For fixing this problem, you should understand how to install a water heater should between...